Sandstone Construction ratings, reviews and complaints - Masonry Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sandstone Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sandstone Construction provides professional design and installation of decorative concrete and paver designs, as well as all other aspectsof masonry to create an outdoor space that will bring years of enjoyment to your family.

Primary Contact:	Kyle Hancock (Owner)
Business Started:	1/22/2019
Social:

About Sandstone Construction

Here at Sandstone Construction we pride ourselves in providing the highest quality work for our customers. We bring to life creations that will yield years of enjoyment with our meticulous skill and attention to details. We know that your time is important, and we do our best to provide free estimates in a timely manner and work efficiently to complete your projects promptly.

Your satisfaction is our highest priority. We do not believe in leaving a project until our customers are completely satisfied with our work. We aim to exceed your expectations each step of the way, and will not quit until we have done just that.

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Licensing

California State Contractors License Board

Verified License

License Number: 1049228
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Sandstone Construction

Complaints and Resolutions

Other Information