Sheila Stotts Salon ratings, reviews and complaints - Beauty Salons Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sheila Stotts Salon closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1977, we have been providing makeovers, hair coloring, and hair extensions. As a consultant to major international hair extension manufacturers, Sheila introduced revolutionary products that transformed methods used in salons worldwide.

Primary Contact:	Sheila Stotts (Owner)
Business Started:	1/1/1977
Social:

About Sheila Stotts Salon

Sheila Stotts' prodigious thirty eight year career in hair design has been driven by her desire to exceed expectations. Sheila’s dynamic energy, unique design talent and years of experience behind the chair led her to pioneer innovations in techniques and tools for the application, maintenance and removal of hair extensions. She is continually creating Custom Couture blends of hair to make her hair extensions, hair pieces and wigs for herself and her team to use on their worldwide clientele for their Beautiful Change. The undisputed expert in the broad field of hair additions is highly sought by industry professionals, manufacturers and a global A-List clientele.

As a consultant to major international hair extension manufacturers, Sheila introduced revolutionary products that transformed methods used in salons worldwide. Now as she prepares to launch additional products to her signature line, Sheila Stotts shares her personal journey, her philosophy on hair design and the beauty business.

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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at barbercosmo@dca.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Sheila Stotts, Inc

Stotts Salon

Shelia Stotts Makeover Specialist

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Sheila Stotts Salon

Complaints and Resolutions

Other Information