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Reputation Report

Smart Start, Inc.

  343 inquiries |
Drug Testing Services

500 East Dallas Road, Suite 100
Grapevine, TX 76051
| Get Directions

(800) 880-3394

http://www.smartstartco.com

Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

5 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/28/2019

The was no one at this office.

The was no one at this office. On old Oxford road for two hours. This office is always have issues here. They need to find out why. I pay my money on time so I expect to have them be here.

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Complaints and Resolutions

Total Amount in Dispute:
$1,751.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

5 complaints against Smart Start, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
5 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business provides ignition interlock for vehicles to monitor the drinking and driving.

Primary Contact: Matt Strausz (CEO)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Smart Start LLC
Smart Start Incorporated

Websites:

Contacts:

Rory Adams (Credit & Collections Manager)
Wes Knox (Colorado Operations Manager)
Chelsey Lewis (Marketing Assistant)
Customer Service