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Snail Games USA

  719 inquiries |
Online Gaming Websites

5300 Beethoven Street, Penthouse
Los Angeles, CA 90066-7069
| Get Directions

(310) 928-7429

http://www.snailgamesusa.com

Always Online
Monday - Friday 8am - 6pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/8/2018

Should not take sides and stay neutral and not get involved in the player to player affairs.

Age of Wushu has two different opposing alliances. Currently the GM meaning game master, who deals with games affair starting to take a side on one of the alliance forces. As GM, should not take sides and stay neutral and not get involved in the player to player affairs but game technicalities and troubleshooting and Q&As. The GM created an instant strong toon and join on one of the alliance force guilds. It started to attack other alliance forces and privately spawn world boss (a creature that after killing, it drops valuable items for the player to pick up) in a secluded area and at an odd time. The GM name goes by Edison and the in-game name is Laconic.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Snail Games USA closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Snail Games USA is an online game.

Primary Contact: Customer Support (Customer Services)
Business Started: 9/1/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Snail Games

Websites:
There are no additional web sites.

Contacts:

David Baker (Director)
Jeanette Zhou (CEO)

Addresses: