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SolarPowerPools.com

342 inquiries |
Swimming Pool Equipment and Supplies Retail

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23672 Coronel Drive
Mission Viejo, CA 92691 | Get Directions

(562) 761-9074

http://www.solarpowerpools.com

Company Rating

AAA

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Customer Reviews

based on 7 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/13/2016 Ed R.

The system is working very well. We are seeing about $100-$125 drop a month in our power bill. It is making a big difference.

We live in San Diego. The system is working very well. We are seeing about $100-$125 drop a month in our power bill. It is making a big difference. I self installed it and called twice to get some directions. Howard was very helpful and cleared up any question I had. There was also damage to a plastic part that was broken. I called and he replaced it within a day. I am really satisfied with it and everything is working well. It is keeping the pool clean as they advertised, so we are happy. We had no problems with having everything delivered to our door. The installation instructions were great. We are happy to share our experience with anyone willing to try to do this project.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against SolarPowerPools.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

SolarPowerPools.com is a family owned one-stop shop, staffed with friendly, knowledgeable people, who sell the highest end solar panels, pool pumps and electrical equipment.

Primary Contact:	Howard Zeff (Chief Financial Officer)
Business Started:	10/19/2007
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 905239
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Solar Power Pools

Aaron Zeff's Backflow Valve Testing Company

Websites:
There are no additional web sites.

Contacts:

Customer Service

Aaron Garth Zeff (Chief Executive Officer)

Other Categories:

Plumbing Contractors

Addresses:

5291 Belle Avenue , Cypress, CA, 90630

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