Solid Ground Electric ratings, reviews and complaints - Electric Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Solid Ground Electric closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Solid Ground Electric is a professional general building, electrical, and landscaping contractor in the State of California. Please contact the business for a full list of services.

Primary Contact:	Cristian Palencia (Owner)
Business Started:	6/30/2014
Social:

About Solid Ground Electric

We are a family company with over 15 years of experience in the electrical industry. We work under NFPA – NEC (National Electrical Code) guidelines and codes that ensure electrical services safety throughout the U.S. and worldwide. Our team is composed of highly qualified professionals that you can trust; excellence defines our services.

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Licensing

California State Contractors License Board

Verified License

License Number: 994585
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Cristian Palencia

Terra Firma Landscaping, Inc.

Websites:
There are no additional web sites.

Contacts:

Luis Palencia

Information