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St Heating And Air Conditioning

294 inquiries |
Air Conditioning & Heating Contractors

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9439 El Tejado Road
La Mesa, Ca 91941 | Get Directions

(619) 944-4447

http://www.st-hvac.com

Please contact the business to schedule an appointment.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/30/2023 Irene L.

Awesome Customer Service!

I appreciate the customer service and professionalism of this company. My AC stopped working Monday night, I opened a claim with Old Republic HO Warranty. They assigned me a vendor who did not respond to my call to confirm they received the work order. I called back ORHO, they reassigned the job to St Heating and Conditioning. They responded to my call within a reasonable time, they confirmed the work order and they were honest with the expectation that they could not come out same day due to prior customer commitments. They said the next day, they would text and they did exactly what they said they would do. They showed concern about my situation. They arrived, assessed and trouble shoot the problem, they even explored why the problem happened. Thank you for excellent , professionalism and taking care of the issue!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against St Heating And Air Conditioning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

St Heating And Air Conditioning provides professional, licensed, residential HVAC services, and industrial HVAC installation. Additional services include filter management and replacement customized to your preferences.

Primary Contact:	Sinan Tobchi (Sole Owner)
Business Started:	5/10/2018
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Licensing

California State Contractors License Board

Verified License

License Number: 1039239
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Sinan Hvac Services

Websites:
There are no additional web sites.

Contacts:

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Other Categories:

Ventilating Contractors

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