based on 2 reviews.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
They are not capable of servicing customers in a business manner.
Star Nails 7, a business that is rude and nasty to customers who spend their money. I went to be serviced today. I was hurt by one of the employees there and began to bleed. The employee servicing me ignored me and began speaking to his manager in their foreign language. As I sat there in pain tearing up I began to walk over to the manager (Linda) to show what had happened she continued to say it's not bleeding and I'm not hurt. I returned back to the employee servicing me and he got up and walked away. I was left sitting there feeling like it was my fault. I am a customer who only went to spend my money in which I make a honest living everyday. I am a diabetic in which I told the employee servicing me in the beginning and I was still foully treated. I was not compensated in any way until the manager (Linda) had finished servicing her client (whom was in her chair the entire time the dispute occurred) and my mom had to say something on my behalf. When the manager noticed who my mom was (one of her favorite clients who's been going there for over 5yrs) only then did she (Linda) began to seem concerned. She walked over to me and began rubbing my back and asking me if I wanted to soak my nails off. I was confused how I would be able to soak my now cut nail in acetone, so I declined. I proceeded to walk out to sit in my moms car to wait on her while getting her nails finished. I was very saddened with how I was treated and serviced, will not be back or recommend to anyone.
BCA's Summary and Analysis:
We have received no complaints against this company.
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Complaint Closing Statistics
This company's business is a nail salon.
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In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at email@example.com.For businesses outside of California, please check with the agency that regulates this industry.
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