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Reputation Report

Star Publishing Group, Inc.

  392 inquiries |
Work-At-Home Business Opportunities

13751 Benson Avenue
Chino, CA 91710
| Get Directions

(909) 464-0500

http://www.emarketupdate.com/o...

Company Rating

F

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

The company has a pattern of complaints alleging products or publications ordered are never delivered or refunds are not issued when publications or start up kits are returned. Other complaints allege dissatisfaction with the materials received. Complainants allege the reports did not reflect the claims the company made or the publications were not as represented. ~~The company responds to most complaints by providing refunds or shipping the merchandise. In some case the company resuests proof of purchase before refunds can be issued. Allegations concerning misrepresentations used to describe offered publications are generally not addressed.

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Complaint Closing Statistics

0 complaints against Star Publishing Group, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is the sale of information concerning credit improvement, debt reduction, and get rich quick offers.

Primary Contact: Taki Khan (President)
Business Started: 1/1/1986
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company publishes a variety of newsletters periodicals and other publications on a wide range of subjects. Most publications are concerning wealth building home work offers credit improvment or information on selecting lottery numbers or playing slot machines. In addition this company advertises for people to shop for and evaluate products as mystery shoppers. According to the company's promotional literature respondents apply for positions as shoppers who make purchases to assess a store's customer service. After paying fees respondents receive a book of general information which lists some marketing firms who might hire them as shoppers and directs them to their phone book for names and addresses of other marketing firms in their area. This firm does NOT hire anyone as a mystery shopper directly. Respondants search for their own work. Because company addresses are mail drops advertised phones generally reach recorded messages and no local phones are listed it imay be difficult to reach company personnel. Marketing and research firms pay shoppers to shop and evaluate their shopping experiences. They do not require you to pay for the privilege of working for them. If interested in working as a shopper we suggest you check with larger department stores or marketing research firms in your area.~~We advise against sending money to this company. Although most work-at-home offers are found in the help wanted sections of newspapers and other publications the companies placing them do not really hire anyone. Their actual business is deceptive advertising designed to entice the public to send fees to get started. Addresses given are usually mail drops advertised phone numbers reach recordings and calls are not returned and no local phone numbers are listed. Most work-at-home companies advertise in states other than where they are located so as to avoid prosecution.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

State Publication Processing Center
Strategic Profit Systems
Success Opportunity
The Guide
The Guide Book of Cash and Benefits

Websites:
There are no additional web sites.

Contacts:

Nena Brost
Lynnea Gerhardt (Customer Service)
Frank Thomas (Owner)
Robert Allen (Director)
Sjorgn Speiginer (Assist Operations Manager)

Addresses: