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Star Style Limousine Inc.

238 inquiries |
Limousine Services

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2102 Business Center Drive
Irvine, CA 92612 | Get Directions

(714) 546-6546

http://www.escaladelimo.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/22/2013 T K.

Highly Not Recommended

We rented a limo to bring our employees to Vegas from LA area and this was not the experience we expected. They showed up hour late, not a big deal however the car kept breaking down forcing us to shut off the A/C in 100+ heat. So we tried to stay positive and understood things happen. However what was not expected was to be told 9:30am on the day we were to return to LA that the car was being repaired. The company had 2 days to figure this out and yet tells us an hour before we are due to head home that they dont have a car. I tried calling the company no answer. So I rented a van and drove us back to LA. If that wasn't enough bad service, I didn't even ask for a full refund just PAY FOR THE RENTAL VAN, and I got no response. HIGHLY NOT RECOMMENDED

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Star Style Limousine Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing limousine services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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