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Complaints and Resolutions

Stone Equity Group complaints

27405 Puerta Real Suite 200
Mission Viejo, CA 92691
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(800) 212-2855

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Some investors allege the company misrepresents or exaggerates the market value of properties promoted fails to perform repairs locate tenants or buyers and fails to honor buyback agreements. Other investors complain that properties purchased remain uninhabitable due to mold problems structural defects no utility resources or Code Enforcement violations. In other cases complainants receive billing statements from lawn maintenance or property management companies not previously disclosed or that photos of the properties submitted by the company are not true photos of the condition of the property. Some complainants report that properties purchased are inhabited by squatters.~~The company responds to complaints regarding contested repair issues by agreeing to the repairs denying responsibility or by claiming that repairs had already been performed. Some complainants requested buy backs due to contractual disputes. In some cases the company did agree to re-purchase the property however in at least some cases they failed to follow through and pay the investor. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

0 complaints against Stone Equity Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against Stone Equity Group

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