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Stone Work Labor

426 inquiries |
Masonry Contractors

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1380 Oak Hill Drive #37
Escondido, CA 92027 | Get Directions

(760) 703-7035

Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/13/2019 Robert W.

I am very happy with the results. I would not have any reservations with recommending Damaso. He listens to what the client wants and does it that way. He goes out of his way to satisfy the customer and he is very conscientious. His rates are reasonable and so a good value.

Damaso did a lot of work for me: Block walls finished with a beautiful smooth Santa Barbara stucco finish. Driveway pavers, Patio flagstone, and a water feature. He also finished a backyard wall that the previous company didn't complete to my liking. I am very happy with the results. I would not have any reservations with recommending Damaso. He listens to what the client wants and does it that way. He goes out of his way to satisfy the customer and he is very conscientious. His rates are reasonable and so a good value.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Stone Work Labor closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Stone Work Labor provides professionally installed concrete products and stone work services in Escondido, CA and surrounding areas.

Primary Contact:	Damaso Velez (Owner)
Business Started:	1/4/2010
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1023810
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Stone - Natural

Glass Block Contractor

Brick Clay Common Face