Suburban Propane

240 Route 10 West
Whippany, NJ 07981
Phone: (800) 776-7263
Contact: Kim Gessini - Sr. Manager of Quality Improvement/Training
Company ID: 100123091

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Complaint and Response Summaries
Customer Complaint: I recently got a fill up of propane they charged the state almost $5.00 a gallon. Why is it then can... Read More

Company Response:
Customer Complaint: I am on a fixed SS income and can't afford to heat my home at these prices.

Company Response: Suburban Propane's local store manager reached out to customer and resolved this complaint.
Customer Complaint: We have changed propane companies, we have a zero balance with suburban propane, and they refuse to... Read More

Company Response:
Customer Complaint: We received another rental bill of $81.75 dated 3/14/2016.

Company Response: Suburban will address this complaint directly with the customer.
Customer Complaint: We were quoted one price and then sent to the credit bureaus for not paying another.

Company Response: Both parties agreed on an amount to be paid over a six month period.