Suburban Propane reviews

Unscrupulous price gouging bait-and-switch, reprehensible at every turn - Google it

The ABSOLUTE WORST propane company in the U.S. You will be sorry if you get sucked into signing a contract with this unscrupulous company. They've had hundreds of complaints only because several thousand other abused customers may not have known how to report them online. Here's what to expect - price gouging on every bill, bait and switch (low price on first tank is to fool you into signing their bulletproof scam of a contract), deceptive practices and generally unfair business practices all the way around. They will take advantage of a customer at every step. After 1 year, when I removed myself from "auto-delivery", meaning I would call when I required a delivery of propane after their prices were extremely high, they immediately "accidentally" delivered 800 gallons of propane and billed for over $4 per gallon. Sure appeared to be retribution for my resistance to paying several dollars a gallon over all the other companies. But you cannot get out of the contract until 3 years have passed. They lie, do not follow agreements, charge roughly double the going price for fuel and will stick you with more charges if you resist. No gas company on planet earth charges prices like that. We need government regulation to protect citizens from this kind of rip off company. Google it.