Find a reputable business?

Complaints and Resolutions

Summerwinds Resort Services, LLC complaints

3179 North Gretna Road
Branson , MO 65616
| Get Directions

(417) 332-3250

http://www.summerwindsresorts....

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$7,252.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Read More

Complaint Closing Statistics

1 complaints against Summerwinds Resort Services, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Summerwinds Resort Services, LLC

Sort by

3/25/2021

RESPONSE: Complaint was not answered Amount in Dispute: $7,251.57 Amount Settled: $0.00

Customer Complaint

3/1/2021

Stormy Point Village, Summerwinds LLC, Concord Servicing, Capital Vacations:I received a phone call from a representative of Stormy Point Village Resort from Branson, MO. She explained that if I paid $99, it would entitle me to a 3-day and 2-night stay at a hotel in Branson. She then continued to add perks to the deal with the discounted hotel stay, a choice of a free show and dinner for one of the nights, one other choice of entertainment, and another voucher for a future stay at another affiliated resort. I explained to her that I did not have extra time nor was I prepared to take a vacation. She finally offered the package so that I could take a trip up to 1 year from that date, all I would be required to do if I accepted the offer was to attend a 2-hour seminar with some of the Stormy Point Village Resort representatives at some point within the 3-day stay. So, I finally accepted the offer. In August of 2015, my family and I scheduled a trip to Branson, MO. I cashed in on the mini-vacation and amenities. My mom and I attended the required seminar on the morning of the 2nd day of our stay. From our hotel, we drove a few miles to meet and check-in to the downtown office of the Stormy Point Village Resort. We checked in at the office, we sat and waited for other people to arrive, then we boarded a van. Once on the van, the escort talked and pointed out different sites as we headed to the Stormy Point Resort. After entering the resort, the escort had the driver drive Resolution Sought I request for Stormy Point Village, Stormy Point Village Association, Summerwinds LLC, Capital Vacations, Concord Servicing to immediately terminate my contract with a letter of termination, immediately mark my balances to $0 with no further obligations, and refund of $7500.00 (deposit and payments) My contract information is: **Business Name on Contract: Stormy Point Village **My Name: Tina L. Jones Blanks **Contract Number: 88603 **Purchase Date: 08/07/2015 **Owner Number: 14

Read More