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Sunnova Energy Corporation

  363 inquiries |
Solar Energy Contractors

20 Greenway Plaza, Suite 475
Huston, TX 77046
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(855) 277-6379

http://www.sunnova.com

Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

11 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/25/2019

If I could get out of their contract I would.

Their sales person promised I would get an $8000.00 credit when I file for taxes which I never did get. Also told me based on the extra energy I would be able to sell it back to the company but that never happened as well. The company now is telling me they make no guarantees and aren't responsible for what their sales rep tells anyone. I want it to be known that Sunnova solar panels company is not a truthful operating business and is selling their product based on fraudulent information by their sales rep.

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Complaints and Resolutions

Total Amount in Dispute:
$79,299.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to some complaints. However, most complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

11 complaints against Sunnova Energy Corporation closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
10 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is a solar energy contractor.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 1003498
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Sunnova Energy
Sunnova

Websites:
There are no additional web sites.

Contacts:

Elizabeth Akinkugbe (Client Service Manager)
Esmeralda Martinez
Lisa Granados
Complaints

Other Categories:

Addresses: