Find a reputable business?

Reputation Report

Super Burger

  66 inquiries |
Fast Food Restaurants

458 North Altadena Drive
Pasadena, CA 91107
| Get Directions

(626) 449-8818

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/11/2018

Their business to me is zero star. You will not mistreat me and think its okay. It's not.

Young Asian man very rude to Africa Americans woman. I placed two orders, the Asian guy wanted to know if he could charge the same card. I said yes. He kept repeatedly asking about four to times. I kept repeatedly answering yes four to five times. Getting anno I ask what part of yes do you not understand. He said that he couldn't hear me with a lot of sarcasm. So while waiting for our drinks, I went to the window to retrieve them they were just sitting on the counter in the heat. After I went back and sat down he puts the drinks to the outside counter without saying anything. More time drinks getting more hotter while still waiting on the food. So I say to him that he's very inconsiderate by leaving our drinks in the heat that long. He still acting crazy, so i told him that i was going to report him to the health department. He responded back very quickly to my comment about he would give me the phone number to the health department and did I still want my food. I told him yes I wanted my food, I need to eat. Then he kept blabbing on only to let me know he was being a racist. I stop responding. He then asked if i wanted ketup, i said no. He literally took the ketup so that I could not get my own ketup. The ketup bottle and suraci bottle literally stay on the outside counter. He let me know that he was attacking me being a racist towards me. He didn't do that to anyone else that was there at that time. I shocked and confused because a African Americans support that business.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Super Burger closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Super Burger?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.