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12920 South East 38th Street
Bellevue, WA 98006
| Get Directions

(877) 453-1304

Customer Care Representatives Available Daily:
3:00 am - 10:00 pm PT
Automated Acct. Help 24/7

Customer Rating

based on 6 reviews.

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5 Reviews

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Customer Reviews

Showing 6 recent reviews for T-Mobile USA, Inc.

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Posted on 1/13/2021

Bad coverage.

Establish good 5g service

Posted on 9/6/2019

This company is so unprofessional.

This company is so unprofessional. They have employees and managers in front of the store smoking marijuana in their uniforms. They are extremely rude and not very helpful. They try to overcharge you and when you go to either location for help they try to get smart with you. They say they open at 9am but when you go the doors are locked and I have even went during the mid-day the doors were locked. This place is a complete disgrace and should not be allowed to operate under the conditions they are doing and the horrible customer service they provide. This company needs to get rid of the people who are working at both stores in Columbia and hire professional people to work in their stores and offer a customer service class. They also need to do random drug test because smoking marijuana in front of any place of business that you are employed is a disgrace and unprofessional. I really would not give this company a 1 star I would definitely give them 0 also their Google reviews speak for themselves.