T R W Credit Data ratings, reviews and complaints - Credit Reporting Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege difficulty correcting erroneous information on credit reports. The company responds to most complaints by offering explanations, verifying information, or removing errors. Some complaints are unresolved, meaning the complainants are not satisfied with the company's response.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against T R W Credit Data closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is credit reporting services.

Primary Contact:	Kenneth Stern (Manager, Consumer Relations)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

To obtain a copy of your credit report or to facilitate disputes with your credit report you must include; your full name, current mailing address, social security number, date of birth, and previous address if you have not resided at your current address for the past five years, and 2 proofs of address, such as: copies of utlity or other bills, or drivers license. For more complete information, visit www.experian.com/yourcredit. You should also be very specific as to the reason for your dispute and supply any information. To request an investigation, you must first obtain a copy of your personal credit history by calling 1 888 EXPERIAN (1 888-397-3742) telephone number or write to the address provided on the report. A copy of the report is also available at no cost to those who have been denied credit. The request should be made in writing within 30 days of the denial, and should include the name of the creditor who declined credit as well as, the date it occurred.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Reputation Report

T R W Credit Data

Complaints and Resolutions

Other Information