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Proud member since 12/19/2006This company is a Charter Member of Business Consumer Alliance.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Complaint Closing Statistics
We specialize in designing, manufacturing and marketing prepware, cookware, and serveware. We offer six different brands, each designed to serve the specific needs of different target markets.
TTU® is a privately held corporation started by two childhood friends.In 1983 they embarked on a journey to create a culinary wares company that celebrated the nurturing of family and friends with good food and the universality of cooking. Their happiest memories were those of family and friends coming together and enjoying a great meal. They learned to love all aspects of food preparation, cooking, serving and entertaining.Within a few months their partnership grew stronger with the addition of a few close friends. The executive team has managed TTU® for the last 25 years working side by side with their devoted team.
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This company designs, manufactures and sells household items via their showrooms in Los Angeles, New York, and also department stores nationally. As a buyer incentive, many products are offered with a manufacturer's rebate. When purchasing a product that offers a rebate, we encourage consumers to follow the instructions on the rebate form and enclose all required documentation in the envelope when filing. The documentation required generally includes the original sales receipt, UPC code, rebate slip, and the customer’s name, address and telephone number. In most cases, this paperwork must be sent to the manufacturer or retailer within 30 days of the purchase. We also suggest you make a copy of all paperwork to be mailed. It's probably the only record you will have of the transaction if anything goes wrong. Contact the company if the rebate doesn’t arrive within the time promised. Consumers do not have to tolerate rebates that never arrive or arrive far later than promised. By law, companies are required to send rebates within the time frame promised, or if no time is specified, within 30 days.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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