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Tax Network USA

  663 inquiries |
Tax Negotiator

1480 Colorado Blvd, Suite 200
Los Angeles, CA 90041
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(888) 466-4706

Monday to Friday: 7:00am to 6:00pm (PST)
Saturdays, Sundays and Holidays: Please leave message

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Of the complaints we have received against this company in at least some cases the complaint allegations are very serious.~~Complainants allege failure to deliver services misrepresentation of the effectiveness of services failure to contact the IRS and difficulty contacting the company to obtain updates on cases. In some cases complainants allege they received levies and garnishments while awaiting settlement and many allege difficulty obtaining refunds when they feel little of no work has been done on their cases. ~~Generally the company responds by denying allegations claiming they are and have provided services and are working to obtain an offer I compromise on the clients behalf. Regarding delays the company explains the process is delayed by clients who fail to provide necessary paperwork or documents to submit to the IRS or they respond by stating clients are aware the timeframe for settlement may be lengthy because they are at the mercy of the IRS’s timeline. In other cases the company agrees to continue working toward a settlement providing settlement or case updates or providing partial refunds.~

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Tax Network USA closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Tax Network USA offer tax mediation and resolution services, providing Tax Debt Help, Assistance with Unfiled Tax Returns, Offer in Compromise, Liens and Levies, Penalties and Interests, Installment Agreement and More.

Primary Contact: Ani Labayan (Manager of Client Relations)
Business Started: 7/29/2009

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Typically these companies advertise that they can settle tax related obligations for less than the amount owed. Many represent that they have attorneys or certified public accountants on staff that will work on your behalf to resolve these issues.

In some cases, the company will calculate what they believe will be the amount you save by utilizing their services. Generally the fee they charge will be based on the projected savings, while others charge a flat rate of several thousand dollars. Our complaint experience on many of these firms indicates that they exaggerate or misrepresent their ability and expertise in effecting settlements and often promise much more than they can deliver. They generally attribute their inability to obtain settlements on the fact that the customer provided inaccurate or incomplete information. None of the firms guarantee that anyone will be able to obtain a settlement of their tax debt.

We urge caution. Many taxpayers have been left with the original tax debt, along with additional interest and penalties.

If you have tax debt with the IRS, we suggest you first seek the advice of an IRS enrolled agent, CPA, or a tax attorney. You may also consult with the IRS to determine if you would qualify to file for an offer in compromise, or some other type of payment arrangement. To learn about the IRS’s rules for an offer in compromise, visit

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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