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American Hartford Gold Group

 Member | 11,332 inquiries |
Gold, Silver, and Platinum Dealers

11900 West Olympic Blvd. 7th Floor
Los Angeles, CA 90064
| Get Directions

(800) 462-0071

http://www.americanhartfordgol...

Monday - Friday: 6am to 8pm PST

Company Rating

AA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

2 complaints closed in last 3 years.

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Membership Information

proud-member

Proud member since 06/12/2015
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 6/13/2021

Would use them again....

Working with John Anthony and Jonathan T at American Hartford Gold made my first time purchase easier than I expected. They explained everything step by step. I would use and recommend them to family and friends.

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Complaints and Resolutions

Total Amount in Dispute:
$100,000.00

Total Amount Settled:
$227,433.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

2 complaints against American Hartford Gold Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
2 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

American Hartford Gold is a family-owned and operated company in Los Angeles, CA which helps individuals and families invest in precious metals. This includes Gold, Silver and Platinum in both bars and coins.

Primary Contact: Sanford Mann (Chief Executive Officer)
Business Started: 3/30/2015
Social:
About American Hartford Gold Group

American Hartford Gold provides both physical delivery to one’s doorstep or inside of a retirement account like an IRA, 401K or TSP. American Hartford Gold helps clients achieve greater security for their future by adding “safe haven” assets to their portfolio. Investors receive only the highest quality gold and silver coins, offered at competitive prices with 100 customer satisfaction guaranteed.
Our leadership is truly committed to providing quality service and fair pricing. Through our expertise in the industry, we provide the latest market information with a historical perspective to empower both experienced and new investors!
American Hartford Gold has an A+ rating with the Better Business Bureau and has a 5-star customer satisfaction rating on multiple review platforms like Trustpilot and Google. Additionally, the Inc 5000 named American Hartford Gold as #74 among the fastest-growing private financial services companies in the USA. American Hartford Gold is a proud multi-year sponsor of NASCAR and is the only precious metals company recommended by Bill O’Reilly. We are extremely honored that Bill O’Reilly trusts and recommends us to his beloved friends, family, and viewers.
At American Hartford Gold, we aim to educate and help clients about investments in the precious metal industry with complete transparency and fair dealing. We strive to provide all our customers with unparalleled customer service with trust and complete satisfaction.
We offer all our clients our Buyback Commitment, in which we encourage our clients to contact us first if they wish to sell their metals. While we cannot legally guarantee that we will repurchase metals, we never charge any additional liquidation fees and provide a quick and simple 3-step liquidation process.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

The Hartford Gold Group

Websites:

Contacts:

Scott Gerlis (Partner)
Benjamin Blee (Senior Account Executive)
Eden Castaneda (Marketing)
Information