Find a reputable business?

Complaints and Resolutions

The Hartford Gold Group complaints

11900 West Olympic Blvd. 7th Floor
Los Angeles, CA 90064
| Get Directions

(800) 462-0071

http://www.thehartfordgoldgrou...

Monday - Friday: 7am to 5pm PST

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$100,000.00

Total Amount Settled:
$100,000.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Read More

Complaint Closing Statistics

1 complaints against The Hartford Gold Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against The Hartford Gold Group

Sort by

9/15/2019

RESPONSE: Agreed to make an adjustment Amount in Dispute: $100,000.00 Amount Settled: $100,000.00

Customer Complaint

8/15/2019

I am filing a complaint because THE HARTFORD GOLD GROUP did not make clear the transaction that they suggested. I intended to buy bullion but they sail coins are a better investment. The problem is they did not make clear What coins I would receive or their market value. I can not find any proof of their value but my research suggest these coins are not a good investment at the price I paid. Resolution Sought Cancel the transaction.

Read More

Company Response

8/30/2019

The Hartford Gold Group always takes immediate action when we receive notice of a dissatisfied customer. We have been in contact with Ms. Coleman and have been able to come to a resolution.

Read More