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The Hartford Gold Group complaints

11900 West Olympic Blvd. 7th Floor
Los Angeles, CA 90064
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(800) 462-0071


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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against The Hartford Gold Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against The Hartford Gold Group

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RESPONSE: Agreed to make an adjustment Amount in Dispute: $100,000.00 Amount Settled: $100,000.00

Customer Complaint


I am filing a complaint because THE HARTFORD GOLD GROUP did not make clear the transaction that they suggested. I intended to buy bullion but they sail coins are a better investment. The problem is they did not make clear What coins I would receive or their market value. I can not find any proof of their value but my research suggest these coins are not a good investment at the price I paid. Resolution Sought Cancel the transaction.

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Company Response


The Hartford Gold Group always takes immediate action when we receive notice of a dissatisfied customer. We have been in contact with Ms. Coleman and have been able to come to a resolution.

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