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The Smile Agency

 Member | 605 inquiries |

1175 East Green Street
Pasadena, CA 91106
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(626) 578-1687

Contact Us: Pasadena Office - (626) 578-1687
West Covina Office - (626) 856-1956.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 05/03/2002
This company is a Charter Member of Business Consumer Alliance.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against The Smile Agency closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

The Smile Agency provides orthodontic dental services. Doctor Karen E. Guinn is a Board Certified Orthdontist, and has been providing orthodontic care and changing lives one smile at a time for thirty years.

Primary Contact: Karen Guinn (President)
Business Started: 5/12/1983
About The Smile Agency

At The Smile Agency, we recognize that each patient has specific needs, and strive to provide the best orthodontic care for every one of our patients. Dr. Guinn's goal is to give you a brace lift without a face lift, and to help you live life smiling!

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


Karen Guinn, DDS, Inc.
Karen Guinn, DDS

There are no additional web sites.


Karla Guinn
Tammy Brooks (Office Manager)
Customer Service

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