Toshiba America Information Systems, Inc.

  • Category:
  • Address:
    9740 Irvine Blvd
    Irvine, CA 92618-1697
  • Phone:
    (949) 461-4321
  • Website:
  • Social:
    Toshiba America Information Systems, Inc. on Facebook Toshiba America Information Systems, Inc. on Twitter Toshiba America Information Systems, Inc. on LinkedIn 
  • Hours:
  • Primary Contact:
    CustomerService 949-461-4321
  • Business Started:

This company's business is selling laptop, camcorder, TV, DVR, blu-Ray, DVD, & digital frames.

726 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreed to make an adjustment
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement

Total: 1 complaint

Complaint Experience


Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Complainants allege defective merchandise and failure to honor warranty claims. Many customers who purchased Toshiba Laptop computers claim the units have an overheating problem due to malfunction of the cooling fan. Other complainants allege delays when computers are sent to the service departmen...Read more

View summaries of the complaint descriptions, responses and text of the complaints.

Comments and Analysis

BCA's Comments and Analysis

This BBB report reflects Toshiba Consumer Products & Toshiba America Information Systems Divisions regarding camcorder laptop TV DVR Blu-Ray and digital frame products.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

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