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Travelers Tax Group

  102 inquiries |
Tax Negotiator

14724 Ventura Blvd Suite 101
Sherman Oaks, CA 91403
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(800) 499-7059

Company Rating

AAA

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complainants allege the company does not provide the tax negotiation services as paid for. Others allege the company does not honor their written guarantee or the company does not return phone calls or respond to written letters of dissatisfaction. A few customers chose to directly pursue their cases with the IRS themselves and requested refunds.

The company responds to some complaints by issuing full or partial refunds or indicating they have worked out the misunderstanding with the client and are working together to resolve the client’s tax problem. In other cases, refund requests are denied because the company states services have been provided on behalf of the client. In a few cases, the company’s responses did not address the complainant’s allegations.

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Complaint Closing Statistics

0 complaints against Travelers Tax Group closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing tax negotiation services.

Primary Contact: Greg Davis (Manager)
Business Started: 6/7/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Typically these companies advertise that they can settle tax related obligations for less than the amount owed. Many represent that they have attorneys or certified public accountants on staff that will work on your behalf to resolve these issues.

In some cases, the company will calculate what they believe will be the amount you save by utilizing their services. Generally the fee they charge will be based on the projected savings, while others charge a flat rate of several thousand dollars. Our complaint experience on many of these firms indicates that they exaggerate or misrepresent their ability and expertise in effecting settlements and often promise much more than they can deliver. They generally attribute their inability to obtain settlements on the fact that the customer provided inaccurate or incomplete information. None of the firms guarantee that anyone will be able to obtain a settlement of their tax debt.

We urge caution. Many taxpayers have been left with the original tax debt, along with additional interest and penalties.

If you have tax debt with the IRS, we suggest you first seek the advice of an IRS enrolled agent, CPA, or a tax attorney. You may also consult with the IRS to determine if you would qualify to file for an offer in compromise, or some other type of payment arrangement. To learn about the IRS’s rules for an offer in compromise, visit www.irs.gov.



Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Traveler's Tax Group
Professional Tax Advocate
Allstate Tax Group
Tax Resolution Dept.
Travelers Tax Group, Inc.

Websites:
There are no additional web sites.

Contacts:

Micheal Brands (Partner)
James Rome (Owner)
James Jones (Partner)
Patrick Oaks (Owner)

Addresses: