TruConnect Mobile, LLC

1100 Glendon Avenue, Suite 905
Los Angeles, CA 90024
Phone: (855) 878-2666
Contact: Flavio Martinez - Manager, Business Analysis
Company ID: 100113744


The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.

Date
Complaint and Response Summaries
01/31/2017
Customer Complaint: I waited beyond the time mentioned and the phone is still inoperable.

Company Response: They have released my previous phone number and I did not need to return the phone.
10/20/2016
Customer Complaint: I called them twice and was told that they don't always send out Smartphone (even though that's wha... Read More

Company Response: The company states to call them and get more information related to the device she has.
07/29/2015
Customer Complaint: I have tried calling and emailing Truconnect for three days now, and I cannot reach them at all.

Company Response:
04/07/2015
Customer Complaint: I can't cancel my account. There's nothing on their website for cancellation.

Company Response: Per Consumer states; TruConnect Mobile left me a voice message stating that they cancelled my accoun... Read More
11/05/2014
Customer Complaint: Unit stopped working. Called truconnect, was told to reset my credit card. I did. Still not working.... Read More

Company Response: TruConnect contacted consumer to address his issue.
09/24/2014
Customer Complaint: We returned the mifi device back in June 2014 and never received the credit for the return.

Company Response: