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2534 State Street, Suite 473
San Diego, CA 92101
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(800) 699-8081

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Total Amount in Dispute:
$147.00

Total Amount Settled:
$28.00

Complaint Experience

11%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

9 complaints against Truth Finder closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
8 Unanswered

9 complaints against Truth Finder

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5/31/2020

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/5/2020

I never lived in Piliy. PA. I do not a police arrest. Record in Indiana I am not a pervert. And if they don't stop. I will be looking to sue. I want them to erase all records of me. My life is being ruined. they need to be put out business. Resolution Sought Leave me alone. Any thing that happened 30 yrs ago is out dated.

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5/21/2020

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/27/2020

I checked the sites advertisement and decided to try the free demo. When I got further down the form it said that I was a subscription and. There was a charge. I cancelled it, and later received an email saying that I could cancelled, but it would have to be thru a third party and there was a fee for it. We are seniors and under a great deal of stress right now due to the covid crisis. We neither can afford, nor do we want this service. We are on fixed incomes as well. I never checked the. Box to opt in as the form will show, but just asked to cancel and I keep getting these emails saying that it will cost to do so. The site was realm misleading, and that's just not fair. Thank you so very much for your kindness and help in this matter. Please take good care of yourselves and your precious families. Resolution Sought Stop sending me emails and cancel my order.

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