291 inquiries | Time Shares
(888) 472-8026
Company Rating
AAA
Customer Reviews
based on 0 reviews.
Write Review
Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
This business has no reviews.
BCA's Summary and Analysis:
Complainants allege deceptive advertising, reporting they receive direct mail solicitations offering free airfare for two anywhere in the United States. Recipients complain that undisclosed restrictions apply, and request to be removed from the company's contact list. The company responds to complaints by providing explanations of their offer, and by agreeing to remove the complainant from their call list. One complaint was unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.
Read More
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
File Complaint
Complaint Closing Statistics
Company Info
This company's business is selling timeshares.
Is this Your Business? Claim Business
Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More
Interested in Ultimate Vacations? Contact them directly!
Request Quote
Licensing
Seller of Travel Program (CA AG)
Verified License
License Number: 2091860 Status: Not Found
BCA has no information regarding government actions at this time.
This company is a marketing company for timeshare sellers. The company solicits via internet sites, direct mail advertisements and seminar sales. The company frequently uses free vacation offers in their advertising as buyer incentives to induce recipients to attend timeshare sales presentations. The travel certificates awarded are fulfilled by a third party promotional company.Travel certificate offers may vary. Some certificates include lodging in a hotel or timeshare resort for a certain number of days and nights. Other offers include airfare or a cruise, or provide one complimentary ticket with the purchase of a second. Vacation or travel incentive offers usually require deposits, or processing fees upon redemption. In California, the company offering the incentive can not ask for any money in connection with the offer directly. The travel redemption company can not ask for more than a $50 refundable deposit. The deposit is required to be immediately refunded when the recipient arrives at their travel destination.In California, laws enacted to protect consumers contain specific requirements for advertising and marketing travel related incentive offers. Any solicitation, whether by mail, phone, or internet must make specific disclosures on the terms and conditions of the offer available to consumers. If direct mail solicitations are used, the front of the solicitation must display the name and address of the company, a general description of the business, purpose of the mailer, and the length of time the presentation will require. It also must clearly disclose the odds of receiving each incentive offered if there are more than one, and must clearly state if the offer is subject to specific restrictions, qualifications or conditions, along with a statement of where the information can be found. Other disclosures such as black out dates for travel, previously undisclosed fees, eligibility qualifications such as martial status or income; and deadlines or expiration dates, are required, but not necessarily on the front of the solicitation.We routinely advise consumers to get all details of the offer in writing. Don't rely on verbal promises my salespersons. Read and understand all contract terms and conditions. Our experience with this industry has been that consumers experience problems with scheduling the vacations, accommodations are misrepresented, or deposits are not returned.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
DBAs:
Websites:There are no additional web sites.
Contacts:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile