Ultra Countertops ratings, reviews and complaints - Synthetic Products Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ultra Countertops closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are your source for custom, quality fabrication and installation of quartz countertops. We service all of Los Angeles and Orange counties as well as the Ventura and Inland Empire areas.

Primary Contact:	Julio Ruiz (Owner)
Business Started:	8/9/2005
Social:

About Ultra Countertops

Ultra Countertops is a world-class designer and leading fabricator of countertop products that provide a complete solution to all your decorative needs.

Our unique mix of custom fabricated natural and man-made stone products comes from Spain, Brazil, Turkey, India, and China. We offer a wide array of choices to architects, builders-developers and property owners in their needs for Quartz and Granite countertops, bathroom vanities, tub surrounds and floor-wall tiles. Ultra Countertops has a strong commitment and proven track record in designing and fabricating innovative stone products that help everyone from commercial applications such as, Office buildings, Hotel-Motels, Banks, to the Single/Multi-family housing throughout Southern California.

Our commitment to your success lies in the fact that we remove all barriers by bringing custom fabricated products directly from the world-wide partnered-factories to your door. From design conception to final installation, we will partner with you to ensure your project is completed in accordance with your design specifications. Our industry-best pricing program is geared toward maximizing cost efficiencies in various areas of countertop needs. Whether it is a large-scale commercial project or your dream-come true home project, we will work with you from custom on-site designing to the final installation to ensure timely completion of your project.

Interested in Ultra Countertops?
Contact them directly!

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Licensing

California State Contractors License Board

Verified License

License Number: 862640
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Ultra Counter Tops

Ultra Countertops Inc.

Websites:
There are no additional web sites.

Contacts:

Grace (Contact)

Hilda Gonzalez-Marin (Office Administrator)

Addresses:

241 South 3rd Street, Unit 5, La Puente, CA, 91746

Reputation Report

Ultra Countertops

Complaints and Resolutions

Other Information