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United Tax Defense, Inc.

  192 inquiries |
Tax Negotiator |   Business Alert

15456 Ventura Blvd. Suite 304
Sherman Oaks, CA 91403
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(800) 869-7410

http://www.unitedtaxdefense.co...

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants generally allege failure to perform the promised services and difficulty obtaining refunds. Other complaints allege the company makes unauthorized withdrawals from accounts, fails to issue refunds upon customers’ requests when services were cancelled or not performed.

The company responds to some complaints by disputing the allegations, and in one case issuing a refund of the unauthorized charges.

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Complaint Closing Statistics

0 complaints against United Tax Defense, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing tax information and negotiation services.

Primary Contact: Dean Drouin (Owner)
Business Started: 5/6/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Complaints against similar offers allege that: cases are improperly handled or not negotiated as agreed,. In some cases, additional fees may be required to complete services, services are not completed during the timeframe represented or customers report difficulty contacting the company to discuss the status of their case. Generally, fees are required to be paid in advance before any services are performed. If you have tax debt with the IRS, seek the advice of an IRS enrolled agent, CPA, tax attorney, or consult with the IRS to determine if you would qualify to file for extensions or a compromise settlement. Depending on the complexity of your case, and the amount you owe, you may be able to negotiate payment arrangements to clear the debt.

Typically these companies advertise that they can settle tax related debts for less than the amount owed. Many represent that they have attorneys or certified public accountants on staff that will work on your behalf to resolve your tax issues.

In some cases, the company will calculate what they believe will be the amount you save by utilizing their services. Generally the fee they charge will be based on the projected savings, while others charge a flat rate of several thousand dollars. Our complaint experience on many of these firms indicates that they exaggerate their ability and expertise in effecting settlements and often promise much more than they can deliver. They generally attribute their inability to obtain settlements on the fact that the customer provided inaccurate or incomplete information. None of the firms guarantee that anyone will be able to obtain a settlement of their tax debt.

We urge caution. Many taxpayers have been left with the original tax debt, along with additional interest and penalties. You may also consult with the IRS to determine if you would qualify to file for an offer in compromise, or some other type of payment arrangement. To learn about the IRS’s rules for an offer in compromise, visit www.irs.gov.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

We've called all known telephone numbers for the business and all appear to be disconnected.

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Additional Info

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