Total Amount in Dispute:
Total Amount Settled:
Complaint Resolution Index (CRI)
BCA's Summary and Analysis:
Complainants allege contract terms are not honored, delivery issues, unauthorized charges and lack of communication. Several complainants report price fluctuation and that additional charges are added even after a final price had been decided. Others report late delivery, items delivered are broken, or not delivered at all. Furthermore, when they contacted the company to inquire about the status of their delivery, they are given wrong information or failed to hear back from the company at all.
The company has not responded to complaints despite our efforts to obtain a response from the company.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.