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US Business Funding complaints

1 MacArthur Place #350
Santa Ana, CA 92707
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(949) 461-1140

http://www.usbfund.com

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Total Amount in Dispute:
$500,395.00

Total Amount Settled:
$500,395.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

3 complaints against US Business Funding closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

3 complaints against US Business Funding

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10/10/2019

RESPONSE: Refusing to make an adjustment Amount in Dispute: $500,000.00 Amount Settled: $500,000.00

Customer Complaint

10/4/2019

Not only was my credit decision based on no actual verification of proper documented qualifying credentials, It was automatically denied, which is quite strange considering the fact that the preliminary questions to be taken for pre qualification are based on the amount you can afford to pay back each month. if a ten Thousand Loan is 198.00 for x months, and a 400,000 loan, is 2-9000 a month for x months, why was I automatically denied, when I know I can handle those payments out of my generating revenue aside from my business sales and or profits of dividends or yields of earnings monthly. Resolution Sought I would like them to give me the loan and or loans I am qualified to receive based on their rating scale, and any other business incentives, like the pre paid debit card, along with the qualifying interest retrieval rate and any other perks or incentives, and the approving credit line for expansion of increase of monetary funding as well in future payment invoices and or applications.

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Company Response

10/7/2019

We have made multiple attempts to contact customer. Only thing we have on file is an application. Please give us a call back so we can help out. 714-263-3691

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Customer Rebuttal

10/8/2019

Well I haven’t heard or recieved any correspondence of mediating solutions of redolve yet? I look forward to replying through online mail correspondence!

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Company Final Response

10/9/2019

Yes, in SF the email address is listed on complaint, whereas she accessed and completed the attached via HelloSign on August 20th, and I sent her the email below at 7:48am on Monday, October 7th, with no response; Good morning Vickie, You completed the attached account verification form, via HelloSign, back on August 20, 2019 and I've been trying to get in touch with you. In fact, I've called and left you another message this morning. So, are you still looking for funding for your company? If so, call me, ASAP… Also, I've left 3 voicemail messages for her on October 7th, with no response…

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10/10/2019

RESPONSE: Refusing to make an adjustment Amount in Dispute: $500,000.00 Amount Settled: $500,000.00

Customer Complaint

10/4/2019

Not only was my credit decision based on no actual verification of proper documented qualifying credentials, It was automatically denied, which is quite strange considering the fact that the preliminary questions to be taken for pre qualification are based on the amount you can afford to pay back each month. if a ten Thousand Loan is 198.00 for x months, and a 400,000 loan, is 2-9000 a month for x months, why was I automatically denied, when I know I can handle those payments out of my generating revenue aside from my business sales and or profits of dividends or yields of earnings monthly. Resolution Sought I would like them to give me the loan and or loans I am qualified to receive based on their rating scale, and any other business incentives, like the pre paid debit card, along with the qualifying interest retrieval rate and any other perks or incentives, and the approving credit line for expansion of increase of monetary funding as well in future payment invoices and or applications.

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Company Response

10/7/2019

We have made multiple attempts to contact customer. Only thing we have on file is an application. Please give us a call back so we can help out. 714-263-3691

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Customer Rebuttal

10/8/2019

Well I haven’t heard or recieved any correspondence of mediating solutions of redolve yet? I look forward to replying through online mail correspondence!

Read More

Company Final Response

10/9/2019

Yes, in SF the email address is listed on complaint, whereas she accessed and completed the attached via HelloSign on August 20th, and I sent her the email below at 7:48am on Monday, October 7th, with no response; Good morning Vickie, You completed the attached account verification form, via HelloSign, back on August 20, 2019 and I've been trying to get in touch with you. In fact, I've called and left you another message this morning. So, are you still looking for funding for your company? If so, call me, ASAP… Also, I've left 3 voicemail messages for her on October 7th, with no response…

Read More