USAVA did a great job. Our loan originator exceeded all our expectations. I have bought and refinanced 11-12 homes in my life time and never had someone so friendly and concerned about my needs . He always answered the phone when ever I called and made sure everything went well. He was there 100% of the time even when I called on Saturday or Sunday. My phone calls never went to voicemail. He would call me to make sure he received what I sent and it was taken care of. There was always a follow up. When we got the wire transfer, he called to verify if it was funded. After everything was closed, he told me to call him if we have any questions anytime. This is the kind of service you would like to have, but you don't get that often. It was a pleasurable. USAVA Lending said what they were going to do and it was done as quickly as possible and they follow up. A lot of companies forget they are working for the customer. I would recommend USAVA Lending. Thanks!!!
Send a Message
Was this review...?