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Complaints and Resolutions

Vacation Experts International LLC complaints

PO Box 6819
Sevierville, TN 37864
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(877) 263-1799

http://www.vacationvision.com

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Total Amount in Dispute:
$17,869.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

2 complaints against Vacation Experts International LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
2 Unanswered

2 complaints against Vacation Experts International LLC

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5/28/2020

RESPONSE: Complaint was not answered Amount in Dispute: $3,000.00 Amount Settled: $0.00

Customer Complaint

5/4/2020

VEI, a company claiming to be a member of this alliance, continued to solicit me via my cell phone even after I told them to stop. I received a judgment for $2500 plus costs in my circuit court against VEI. They dodge service and refuse to pay the judgment. They need to pay what a judge has ordered them to pay. Resolution Sought Pay the judgment

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7/2/2019

RESPONSE: Complaint was not answered Amount in Dispute: $14,869.00 Amount Settled: $0.00

Customer Complaint

6/5/2019

In February 2018 I was approached by this company to purchase my timeshare and sell me a vacation package. To date after activation all I can access is an unsecured website for discount coupons to hotels. Leaving repeated emails with no response. I gave up my Westgate timeshare $12000+ and paid $ for nothing. 2700+ Resolution Sought As there is no way for me to use this alleged vacation package I would like full refund of my investment.

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