Valencia Custom Shower Doors, Inc. ratings, reviews and complaints - Glass and Window Glazing Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valencia Custom Shower Doors, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Valencia Custom Shower Doors, Inc. provides window glazing services for residential and commercial customers.

Primary Contact:	Christy Crawford (CFO)
Business Started:	10/28/2004
Social:

About Valencia Custom Shower Doors, Inc.

We are Family owned and operated, so you will see us around town. We want you to be happy! Whether you are doing an upscale remodel of your entire bathroom, or maybe your old shower door just needs a little tune-up to help it work smoothly -- every customer will be treated to professional and timely service from Valencia Custom Shower Doors. Our goal is to build customer relations that last a life-time by giving you the products and quality installation services you want and need. Please call now to schedule your free in-home estimate!

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Licensing

California State Contractors License Board

Verified License

License Number: 852216
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Stuart S. Crawford (President/CEO)

Reputation Report

Valencia Custom Shower Doors, Inc.

Complaints and Resolutions

Other Information