Valley Business Services Group, Inc. ratings, reviews and complaints - Insurance Commercial

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Valley Business Services Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Valley Business Services is a multi-service one stop shop specializing in Commercial Transportation Registration Services, Permits, Insurance, Income Taxes and Real Estate.

Primary Contact:	Juan Ocampo (Co-Owner)
Business Started:	11/27/1996
Social:

About Valley Business Services Group, Inc.

Valley Business is a family owned and operated business. We opened our doors to the public in 1995 and have grown due to our faithful clients and their referrals. We proudly serve our customers with honesty and hard work. We have the experience and knowledge to help make your business more become profitable easier to manage. By combining our expertise, experience and the team mentality of our staff, we insure that every client receives the close attention they deserve. Our dedication to high standards and work ethic is the reason our clients return year after year. Our mission is to provide you with quality and timely Service. We are constantly updating our knowledge, technology and services so we can better serve you and give you the most competitive prices on the market. We will remind you on your filings and any permit to meet the deadlines and our friendly spanish speaking staff is here to help you in any possible way. If you have questions, please don't hesitate to contact us at (909) 875-2556 or fill out our contact form. Thank you, Valley Business Services and Staff

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Licensing

California Department of Insurance

Verified License

License Number: 0D12969
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Valley Business Services

Valley Business Insurance Services

Websites:
There are no additional web sites.

Contacts:

Steve Ocampo (Project Manager)

Norma Ocampo (Owner)