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Van Gilder Racing Engines LLC

139 inquiries |
Engine Rebuilding and Exchange Services

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233 East Memorial Drive
Dallas, GA 30132 | Get Directions

(404) 271-8454

https://van-gilder-race-engine...

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/26/2019 Jordan Q.

STAY FAR AWAY FROM HERE!!!

Got the run around from Jacob for two months everyday. The last month my head was "finished" and for two weeks in a row he said it was put back together ready to be picked up. Then he shut his shop down so he could get married and his dad would leave my motor outside. Then finally the end of June he calls me and says he cant fix it it. Turns out he cracked where the valve buckets sent trying to brake the valve out and then lost a few parts and to top it off he was drinking beer while working on a customer's car. I will be contacting the BBB cause this guy is a f**king joke. He took a die grinder to my valve seats and that was his idea of fixed. STAY FAR AWAY FROM HERE!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Van Gilder Racing Engines LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is engine rebuilding and exchange services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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