Venue aka PD Financial Corp ratings, reviews and complaints - Jewelry Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Venue aka PD Financial Corp closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Card Member Benefits Low monthly payments A wide selection of premium brands No interest for up to 18 months Exclusive rewards, benefits and privileges No annual fee Online account management

Primary Contact:	Roxana Kangarlu (Operations Manager)
Business Started:	5/1/2008
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On March 23, 2010, our office was informed that the URL, www.venue.com was sold to a separate entity, VNU Retail Group, LLC. The new owners of the domain name are not responsible for any transactions prior to February 11, 2010. Customers may contact WFCB for any questions regarding billing statements, their account or to make a payment to:

Contact by Phone: 1-866-279-1485
Address for Payments: WFCB - Venue
P.O. Box 659707
San Antonio, TX 78265-9707

Address for Customer Service: WFCB
P.O. Box 183003
Columbus, OH 43218-3003

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

P D Financial Corporation

Websites:
There are no additional web sites.

Contacts:

Maria Jurupe (Executive Customer Care )

Other Categories:

Online Retailers