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Veterans Cab

34 inquiries |
Taxicab Companies

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350 Tuscarora Street
Windsor, ON N9A3L7 | Get Directions

(519) 256-1868

http://www.vetscab.com

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/10/2023 Lindsay J.

You honestly need more vans or larger sized vehicles available.

I called for a van or a larger size SUV about 20 minutes before I was expecting to be finished with my groceries, I had about 6 bags of groceries a carpet and a stroller with me. I knew there would be a wait for a van but had a cab come shortly after I called. When I got outside the grocery store I looked at the "SUV" they sent and sent him away knowing there was not enough room for all that I had. I then called the dispatch back to ask again for a van specifically and they could not give me a wait time. I am more then fed up what would have been a $15 ride and a 10 minute drive took me an hour to walk home with over $400 worth of groceries. You honestly need more vans or larger sized vehicles available in the west end of windsor. Absolutely ridiculous. Get more vans or have vans specifically for people who need a van sooner then an hour wait.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Veterans Cab closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a taxicab service.

Primary Contact:	General Manager
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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