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Veterans Home Care, LLC

 Member | 5,381 inquiries |
Adult Home Care Services

11861 Westline Industrial Drive Suite 750
St. Louis, MO 63146
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(888) 314-6075

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Customer Reviews

based on 96 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information


Proud member since 07/28/2009
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 9/29/2020

Very disappointed

I got the service for my mother and Im very disappointed with the program and the service provided. We met the 4 "M"'s and was told we did not meet the financial criteria and had to withdraw money every month from our/joint bank account to meet the financial criteria. My mother's total assets excluding SS was under $50,000. They told us we were "non-compliant" and had to terminate the agreement because the IRS/Treasury Department would garnish my wages and my mother's SS. Senior Helpers who they supplied us with aides was awful.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Veterans Home Care, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Veterans Home Care, LLC are contractors for aid and attendant care for veterans or their surviving spouses who are mostly homebound and in need of support in the activities of daily living.

Primary Contact: Bonnie Laiderman (CEO)
Business Started: 1/10/2003
About Veterans Home Care, LLC

Our exceptional VetAssist® Program helps veterans, or their surviving spouses, apply for a little-known Department of Veterans Affairs benefit to pay for assistance with activities of daily living. Then, we provide home care while the VA reviews the claim. The VetAssist® Program also furnishes continuing case management and ongoing compliance monitoring – all with no out-of-pocket costs.

An estimated two million wartime veterans or their widows are eligible for the “Aid & Attendance” pension to help pay for home care. You, or someone you love, might be one of them.

We’ve successfully helped thousands of veteran families receive the “Aid & Attendance” pension and continue to live in the comfort of their own homes.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


Veterans Home Care

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Donna Appel (National Marketing Director)
Laurie Leonard (Executive Assistant)
Janet Jennewein (Director of Communications)
Larry Kay (President)
Howard Laiderman (CFO)