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Victory Auto Group LLC

  2,357 inquiries |
New Car Dealers

4101 Boston Road
Bronx, NY 10469
| Get Directions

(718) 515-4600

https://www.victorymitsubishi....

Sales Hours: Mon-Fri 9:00am-9:00pm
Sat 9:00am -8:00pm
Sun 11:00am - 5:00pm

Company Rating

BBB

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Customer Reviews

based on 2 reviews.

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Complaint Experience

80%

Complaint Resolution Index (CRI)

5 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/5/2023

I don't trust them to work on my car.

when signing the paperwork they had me sign a section that says I refuse to bring the car to change it. I wonder why, and my windshield was chipped they claim I did that, they agreed to let me take my headlights before I signed any paper work to change cars because I had a unique set of head lights they agreed after I got my new car they gave me the only issue to give me my lights nd me return the stock lights not only that they lied and said they sold the car already and it's only. Been 1 day after customer service was the worst experience by far don't remember they name but the bald spanish guy who claims is a manager is rude and and isn't all about the client more like all about themselves, most the positive reviews here are from people they know so they can make themselves look good to top it of I went to get my car serviced over there and atleast 5 people came complaining about issues they car have to early after purchase and they was giving them a hard time as well to fix they're PLEASEEEEE BE CAREFUL WHEN COMING TO THE WORST DEALERSHIP IN THE BRONX, I also feel like I got overcharged, retail price on paper at dealer was about 22,000 for me to end up oweing 45,000 was absurd I understand banks add interest rate but I don't think my bank interest price was 23,000 extra when signing the paperwork they had me sign a section that says I refuse to bring the car to change it I wonder why, and my windshield was chipped they claim I did that

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Complaints and Resolutions

Total Amount in Dispute:
$50,000.00

Total Amount Settled:
$0.00

Complaint Experience

80%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

However, the company failed to respond to one complaint.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

5 complaints against Victory Auto Group LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
3 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Victory Mitsubishi has new vehicle specials and a wide range of used vehicles.

Primary Contact: Chris Orsaris (General Manager)
Business Started: 5/4/2004
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Victory Mitsubishi

Websites:
There are no additional web sites.

Contacts:

Stavros Orsaris (General Manger)
Maria Rameriez
Bibi Singh (Business Director)

Other Categories:

Addresses: