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VRA Inc.

422 inquiries |
Home Improvements

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563 Center Dyer Avenue
West Islip, NY 11795 | Get Directions

(631) 816-0405

http://www.vinnyshomeimproveme...

Monday - Friday 8:00am - 6:00pm

Company Rating

AAA

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Customer Reviews

based on 4 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/3/2016 Robert K.

I was completely satisfied with VRA Home Improvements!

I was completely satisfied with VRA Home Improvements! The business owner, Vinny, answered my call on a weekend and offered to come take a look himself. Kudos to Vinny for offering this level of service! When he came to my house, I showed him the work that needed to be done which included replacing two fascia boards that had dry rot, replace several rotted cedar shingles, and sections of the elbow of the drain leader had to be re-joined correctly. Since the time the work was done, the leader has not leaked and there is no mildew or rotting on the shingles. The drain now works as it should and water no longer drains onto the foundation of the house, like before. Vinny also repaired my clothes line and installed a brace that prevents the pole from breaking free and falling onto the deck. Vinny’s price for labor and materials was very reasonable in comparison to the other estimates I received. It’s worth your time to get a free estimate from Vinny and compare. You’ll probably end up hiring Vinny who has 20 years experience!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against VRA Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

VRA Inc. provides professional home improvement services from kitchens, bathrooms, to decks and porches and much more.

Primary Contact:	Vincent Alvarez (Owner)
Business Started:	4/2/2012
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration, please contact Suffolk County Consumer Affairs at http://www.suffolkcountyny.gov/Departments/consumeraffairs.aspx or call (631) 853-4600.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Construction and Remodeling Services

Kitchen and Bathroom Remodeling

General Building Contractors