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Wal Mart - Corporate

  659 inquiries |
Department Stores

702 SW 8th Street M.S.0705
Bentonville, AR 72716-6209
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(800) 925-6278

Hours may vary depending on store location.

Company Rating


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Customer Reviews

based on 6 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

111 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/3/2020

Poor customer service!!

I am a regular customer here and they have made most of their check out lanes self service which I do not use. Then they have an employee at the door who expects to be able to dump out all of your bags and check each item to see if it's on yours receipt. I feel like this is harassment because I paid for my stuff stood in a half hour line to have an actual person check me out now I'm expected to let someone dump my bags which I then would have to re-bag which defeats the purpose of waiting in line for a ham to check me out because I extremely disabled not only that I had multiple customers tell me that checking receipts at the door is illegal. I would like them to either stop all self checkout lanes or stop having employees dumping our bags out and looking at receipts I don't steal I'm there 5x a WK usually and I do not deserve to be harassed.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

111 complaints against Wal Mart - Corporate closed in last 3 years.
Complaints Type of response
2 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
109 Unanswered

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Other Information

Company Info

Wal Mart is a national retailer dedicated to helping their customers save money and live better.

Primary Contact: Customer Service
Business Started: 1/1/1960

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info


Wal Mart # 1563
Wal-Mart Store ATTN: Vision Center
Wal Mart # 1862
Wal-Mart # 1879
Wal-Mart #1915

There are no additional web sites.


David Blackwood
J Gunther (Store Manager)
Jacob Coe (General Manager)
James Akau-Nolan (Store Manager)
Eric Sackett (Manager)