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Wal-Mart Supercenter #676 complaints

1102 North Gateway Avenue
Rockwood, TN 37854-4109
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(865) 354-0863

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Total Amount in Dispute:
$350.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Wal-Mart Supercenter #676 closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Wal-Mart Supercenter #676

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5/5/2019

RESPONSE: Complaint was not answered Amount in Dispute: $350.00 Amount Settled: $0.00

Customer Complaint

4/9/2019

There selling a protection plan and not providing correct coverage info. They are stating it covers everything besides loss or theft when it's the same as a manufacturer warranty. You don't need to take customers money to sell a product that's bogus and not what's told!!! Not to lie to the customers and make sure people understand what they purchased. Also, that there associates know what there selling and the correct info. Resolution Sought Return my money for the products and insurance I bought for my problems and having to be humiliated by the workers there when I contacted them about this situation.

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