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Walmart MoneyCard

  876 inquiries |
Prepaid Cards and Accounts

PO Box 5100
Pasadena, CA 91117
| Get Directions

(877) 937-4098

http://www.walmartmoneycard.co...

Customer Service is available by calling (877) 937-4098.

Company Rating

CC

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Customer Reviews

based on 5 reviews.

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Complaint Experience

4%

Complaint Resolution Index (CRI)

57 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/15/2021

For Wal-Mart to quite charging people for services that are not rendered.

I have a Wal-Mart money pre paid debit card. I haven't used it since May. I added money to the card and they took $9.00 for fees. I don't believe if you don't use the card you should be charged for when you weren't using it. I plan to pay my bill with this money and then I will cancel and never use Wal-Mart money card again.

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Complaints and Resolutions

Total Amount in Dispute:
$53,332.00

Total Amount Settled:
$1,290.00

Complaint Experience

4%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

57 complaints against Walmart MoneyCard closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
55 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

We offer pre-paid Visa & Mastercard debit cards. No credit check and no bank account required. Use this card anywhere Visa & Mastercard are accepted. Thousands of "no fee' ATMs available nationwide. Convenient for bill paying & money management.

Primary Contact: Mia Smith (Director of Customer Care)
Business Started: 10/20/2006
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

In spite of the growing number of consumers using debit cards many still don't know much about them. With a debit card also known as check card the amount you spend is limited by what you have in your bank account. Debit cards look like credit cards or ATM (automated teller machine) cards but operate like cash or a personal check. When you use a debit card your money is quickly deducted from your checking or savings account. ~~There are two types of debit transactions both often housed on the very same card that your bank sends you as a replacement for your old ATM card. The first are online transactions you perform at an ATM. Just put in a personal identification code (PIN) and funds are electronically transferred from your account as you designate. The second are offline transactions: present your card in a store and it is treated like a credit card sale. The money used to pay for the transaction is then deducted from your checking account usually within a day or two. ~~The Better Business Bureau suggests before you use your debit card call your bank or issuing institution and ask what your liability limits are if your card is stolen or lost? Also ask about usage fees and if there is a cap on how much money you can debit per day? Per month? What are the limits? Find out if the card offers any purchase protections similar to other credit cards. If your card is lost or stolen and money is taken out of your account how soon will it be replenished by the bank?

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Meijer Prepaid Card
MoneyPak
Wal Mart Money Card

Websites:
There are no additional web sites.

Contacts:

Saro Shanlian (Corporate Resolutions Specialist)

Other Categories:

Addresses: