Find a reputable business?

Reputation Report

Walmart.com

  924 inquiries |
Online Retailers

850 Cherry Avenue
San Bruno, CA 94066
| Get Directions

(800) 966-6546

http://www.walmart.com

Contact company for hours of operation.

Company Rating

F

View Rating Explanation

Customer Reviews

based on 47 reviews.

Write Review

View Customer Reviews

Complaint Experience

5%

Complaint Resolution Index (CRI)

334 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/4/2024

I bought a regular garbage can in the Walmart website few months ago. It's seems as if that garbage can is infested with something very strange whenever I put some garbage in it the smells that come from it is very rotten it's seems as if a dead person was in it. It's is an abuse from Walmart to have infested products to distribute to normal human my health is at risk from that ridiculous nonsense. Whatever is in that garbage can is very abnormal very bad for the public I was hospitalized from smelling that hazardous poisonous nasty product. Whenever I breath that hazardous smell it's seems as if I was breathing radiation. Whomever is behind that ridiculous stupidity should be prosecuted for terrorism, it's destruction. To have Walmart investigated for having strange products to distribute to the public jeopardizing people's health with stupidity. Honestly I think it's safer for people if they shut down Walmart I despise it whatever they infested that garbage can with to have anybody sick is a very serious crime that's being committed from Walmart, it's terrorism, it's destruction.

Read More

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$586,827.00

Total Amount Settled:
$1,874.00

Complaint Experience

5%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

334 complaints against Walmart.com closed in last 3 years.
Complaints Type of response
6 Making a full refund, as the consumer requested
0 Making a partial refund
10 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
317 Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

WalMart.com business is general merchandise retail by internet.

Primary Contact: Customer Service
Business Started: 2/23/1995
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Walmart.com?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Wal-Mart Stores, Inc
Walmart eCommerce Corporate
Walmart
Walmart Marketplace
marketplace.walmart.com

Websites:
There are no additional web sites.

Contacts:

Lisa Fitzpatrick (WalMart.com)
Victoria Johnson (Senior Specialist Operations-Executive Escalations)
Chris Constantouros
Abigail (Resolution Specialist)
Andre Newsome (Vendor)

Addresses: