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based on 27 reviews.
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27 recent reviews
Posted on 6/15/2020
I used to love the store. Many complains. One wanted certain poster CS, didn't help. Said poster I wanted was 15 and 16. Wasn't area a mess told CS , didn't care. Called CS didn't care no poster. I want Nice USA and World poster for wall. Want to know where. Places are. I don't want to go there anymore, but have debit card to be ? filled. For years have had trouble getting on line. Just got things on line, took a lot of time calling here and there to get card to work. Got items by calling not computer.
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Posted on 5/16/2020
I was VERY pleased with the way Desha (Resolution Specialist) handled my issue. Desha was indeed professional.
After having a serious issue with Discount Computers (a 3rd party SELLER on the Wal-Mart website), I was not getting any results from the first few Wal-Mart Online Customer Service Reps. I spoke to, nor Discount Computers single Rep (Matt) as they made me feel as if they were not listening or having my best interest as a customer in mind. After being transferred to Desha (a Wal-Mart Resolution Specialist), she truly listened and understood just what had happened and immediately corrected the problem with mutual satisfaction for both of us. Her professionalism and her mannerisms she used speaking with me showed me she cared for her customers as people and not as a random callers.THANK YOU, DESHA!!!JOB WELL DONE!!!!
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