Wells Fargo Bank (Headquarters)

  • Category:
  • Address:
    420 Montgomery Street
    San Francisco, CA 94104
  • Phone:
    (800) 869-3557
  • Website:
  • Social:
    Wells Fargo Bank (Headquarters) on Facebook Wells Fargo Bank (Headquarters) on YouTube Wells Fargo Bank (Headquarters) on Blog Wells Fargo Bank (Headquarters) on Twitter 
  • Hours:
    Customer Service: (800) 869-3557
    24 hours a day, 7 days a week
  • Primary Contact:
    Theresa Hall (Research/Mediation Associate)
  • Business Started:

This company's business is providing banking services.

1,516 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
0Making a full refund, as the consumer requested
0Making a partial refund
17Agreed to make an adjustment
0Refusing to make an adjustment
6Refuse to adjust, relying on terms of agreement

Total: 188 complaints

Complaint Experience


Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

View summaries of the complaint descriptions, responses and text of the complaints.

Comments and Analysis

BCA's Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

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