WhatsHotNow.Com ratings, reviews and complaints - Online Retailers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

One complainant alleges the company sends numerous unsolicited faxes, which disrupts their employees and costs money due to time spent trying to resolve the situation. The complainant also reports the company has made it nearly impossible to contact them. This complaint remains unanswered.

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Complaint Closing Statistics

0 complaints against WhatsHotNow.Com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling products through the internet and providing merchant credit card processing services.

Primary Contact:	Rob Fried (President)
Business Started:	11/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company markets its products via online sales. As a buyer bonus or incentive, they offer Hot Dollars. Hot Dollars are assigned to buyers when making a purchase. They reportedly can be accumulated and used to make future purchases. On June 14, 2001, WhatsHotNow.Com transferred ownership of all their assets to Sherwood for liquidation. Sherwood will liquidate the Assets, wind down WHN, and distribute the net liquidation proceeds, if any, to creditors who submit timely claims. All entities asserting any claim against WHN must submit a proof of claim and proper supporting documentation to counsel for Sherwood no later than December 10, 2001. Claims must be mailed to Sulmeyer Kupetz, Baumann & Rothmann, A Professional Corp., Attention to Sherwood Partners, Inc., 300 South Grand Avenue, 14th Floor, Los Angeles, CA 90071. The phone number is (213) 617-5220.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Precision Entertainment, Inc.

WHNX.com

WHN Solutions

WHN Exchange

WHN

Websites:
There are no additional web sites.

Contacts:

Alethia Barrios (Operations Manager)

Christine Mims (Resolution Supervisor)

Bob Hollander (Vice President)

Gabriel Loukeris (Assistant Resolution)

Other Categories:

Credit Card Protection Services

Reputation Report

WhatsHotNow.Com

Complaints and Resolutions

Other Information